Billing and Refund Policy

We prefer to keep the cost of reports low rather than have a credit control department. As such sales under £5,000 (including sales taxes) are made with credit cards, either over the phone or on the website's secure processing facility.

If  for any reason, you are dissatisfied with the service we have provided, please call or email us, and we will see if we can rectify the problem, under no obligation, and subject to our terms and conditions. Your statutory rights are unaffected.

Refunds may be given at the discretion of the management. We provide you with as much information on the website as we possibly can without giving you the actual data so that you are confident that you know what you are buying. If you need further clarification, please call or email us.

 

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